In every lab, the goal is to do more with less. Can equipment and software save time and free staff to do other work? In this video with The Hot Mix, we dive into the roles of vendors and customers in product development. We’ll explore how identifying pain points and leveraging customer feedback can lead to real solutions for market challenges.
Welcome to our exclusive video series featuring LASTRADA Partners on The Hot Mix Podcast! In this series, the LASTRADA team had the opportunity to sit down with hosts Anthony Caito and Maurice Arbelaez for an in-depth conversation about customer service and the key factors driving success in the industry.
We cover a wide range of topics, from remote vs. onsite training to the real price vs. cost of software and equipment and much more. This five-part series will break down each section of our interview, offering valuable insights you won’t want to miss.
Stay tuned as we release each new video – this page will be updated regularly with fresh content!
Price of Equipment and Software: What's the Real Cost?
How much are your tools really costing you?
In the first video of our five-part series with The Hot Mix, we dig into a question every materials testing lab faces: *What’s the difference between the price of your equipment and software versus their actual cost?*
This isn’t just about numbers—it’s about helping you make informed decisions that improve efficiency and reduce headaches. This video shows what LASTRADA Partners and InstroTek, Inc. have learned from working with their customers.
Solving Pain Points and Innovating Through Customer Feedback